Impact of the Pandemic on Business and Business Travel, and Visions of the Future
Back in June, we invited our customers to take part in a survey to understand the impact the pandemic was having on their operations as well as their vision of the future of business and business travel.
While some results will come as no surprise, there were some encouraging outlooks we wanted to dive into.
It may be of relevance to note that all our respondents are from European businesses and the situation may vary if you’re elsewhere in the world.
Unsurprisingly, workers have seen their working hours reduced, however this is the case for only a third of our respondents meaning most businesses appear to have been able to weather the storm of the pandemic without ill effect to their employees.
Two thirds of respondents believe the pandemic will change the way their company conducts business and, when asked, their new vision of business more closely resembled what some of us have known in lockdown. This means more flexibility around home working, and for the office to become a place to meet and collaborate rather than a place where employees are expected to be every day of the week.
Also often mentioned was the rise of virtual meetings and events, with a third of respondents expecting a sharp increase in virtual events vs. in person ones. This was backed by the expectation for business travel to decrease in 2021, expressed by nearly two thirds of respondents.
All in all, while the woods may not be far behind us, we do see hope and agility in the way businesses are moving forwards. Five months in, we are collectively adapting to changed circumstances and finding ways to push through, and sometimes even thrive as a result of an unforeseen challenge. The key is building a resilient business and maintaining agility in your operations to not be thrown too far off course when unexpected events happen.
We want to hear from you. How has the pandemic affected your business and what steps have you taken to protect it and keep growing?